Terms And Conditions

You are requested to read the terms & conditions carefully. Upon use of or by submitting an order (and future orders) on this website and other related websites owned by “My Home Farm”, you agree to the terms appearing in the following paragraphs.

You must be above 18 years of age to register and order on www.myhomefarm.in

Our terms are updated as on 19 April 2020

1. www.myhomefarm.in, and it’s farmer partners, cultivate and grow fresh produce and post harvesting delivers the vegetables & fruits directly to consumer’s homes

2. We deliver our vegetables in standard combo offerings having pre-determined vegetable varieties and quantities. The varieties and quantities can be accessed by clicking this link. You can also make your own “CUSTOM” combo (will be activated later). As vegetables are produced naturally they may vary in size and weight, our endeavour is to always pack more than the mentioned quantities. . Any under-weighment is not deliberate and sometimes can also be caused due to dehydration of the vegetables

3. You have the option to modify our combo offering from the options displayed to you. You can also order your own combo offering, subject to the order being for a minimum sum of Rs. 250.00 (Rupees Two Hundred and Fifty only) {the website will guide by displaying the amount of the order value dynamically as you make your own combo}

4. Our vegetables are not priced individually, and are supplied by the combo offering price only

5. Our vegetable combo prices include delivery charges and taxes as applicable as on date, however if at any future point if new taxes or levies are charged by the government or authorities, the same will be charged or passed on to you at actuals

6. However in cases of top up orders or emergency vegetable supplies or gift vegetable hampers or bulk vegetable supplies being made to you a delivery charge may be levied, which will be informed to you at the time of acceptance of the order

7. We accept payments online, through debit card, credit card or internet banking methods through secured payment gateways. You have the option to pay by cash as well

8. For all orders placed by either using www.myhomefarm.in, or over phone, the order acceptance will be sent by us over the email address provided by you at the time of registering, with an Order ID and the scheduled delivery dates

9. Our standard vegetable baskets or your customised vegetable combo are delivered every week on a specific day. The vegetable combo or your customised combo are priced on a weekly charge basis, and you will have to renew your order before the 4th of every month

10. For top up orders, emergency vegetable supplies, gift vegetable hampers or bulk vegetable supplies, the deliveries will be made as per your specified date

11. You can change your delivery address in case of house shifting by logging into your account and editing your profile. In case of the delivery address change affected by you has an impact on your delivery cycle dates, you will be duly informed

12. In case the vegetable combo delivered to you is incomplete or includes incorrect vegetables, please notify us immediately. We will endeavour that you get your proper vegetable combo delivered immediately, free of charge, while letting you keep the vegetable combo that has already been delivered to you

13. Scheduled delivery dates provided by us for your vegetable combo delivery necessitates that an authorised person be present at the delivery address on the delivery date. The authorised person has to sign on the delivery receipt

14. We will usually only make deliveries when an authorised person is able to receive the vegetable basket. If you have instructed to leave a delivery unattended at your address we will not be liable for theft, tampering, contamination and deterioration in quality of the vegetables

15. If no one is present at the address when the delivery is attempted, the vegetable combo will be retained by us. We will leave notification of delivery and will inform you to attempt to rearrange the delivery; this may include extra charges for delivery

16. In case you are going out of station on a vacation or tour and will not need the vegetable combo to be supplied to you, just use the vacation notification link in your profile page and when paying for renewing the order next month, credit for the unused basket will be made to your account

17. In the event of sever / adverse weather conditions or external incidents like bandhs, strikes, road blocks, traffic jams etc, which are beyond our reasonable control, the delivery of the vegetable combo may get affected or delayed. In such a situation we will contact you through email as well your mobile number provided to us to reschedule your delivery, with your acceptance

18. It will not be deemed to be in breach of contract or of these Terms and Conditions on our part if any delay in delivery or failure to perform our commitments if such delay or failure to deliver is due to any cause or circumstance like fires, floods and other acts of God, strikes, riot, accident, disruption to energy supplies, civil commotion, acts of terrorism or war, breakdown of equipment, road traffic problems

19. We always respect the privacy of our customers and registered users. Your personal information that has been provided by you is archived with us and is used for purpose of fulfilling your orders only

20. During the registration process and the first order placed by you will receive a customer ID, please do not lose it. You will be entirely responsible for all your orders placed with us or information provided to us in combination of the email address, mobile number provided by you and the customer ID provided by us

21. You can register or notify us of any complaints or feedback, and within 24 hours you will find our response or resolution to the same, if warranted

22. If for any reason any of these Terms and Conditions is held by any court or competent authority to be unenforceable or invalid in whole or in part, it shall not affect the validity or enforceability of the remaining Terms and Conditions which will continue to be valid and enforceable to the extent as permitted by law

23. The copyright, trademarks and intellectual property rights of all content as part of this website will remain at all times our property or of our licensors. You are authorised to use the data and content only for your use in registration placing orders through www.myhomefarm.in and you should not otherwise copy, transmit, reproduce, display, publish, commercially exploit, distribute, create derivative works of any material data and content on the www.myhomefarm.in website without prior written approval from www.myhomefarm.in

24. The jurisdiction of courts in Hyderabad & Secunderabad would be applicable in case of any disputes